Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If your purchase does not meet your expectations, you may request a return under the conditions outlined below.

Return Request Period

Return requests must be submitted within 30 days from the date your order is delivered.

Return Conditions

To qualify for a return, items must meet all the following criteria:

Be unused and in original condition.
Include the original packaging and all accessories.
Not show any damage caused by improper handling.
Be returned in a condition that allows inspection.

Returns that do not satisfy these conditions may be declined.

Non-Returnable Items

The following are generally not eligible for return:

Customized or personalized products.
Digital products and downloadable content.
Gift cards.
Clearance items or final sale products.
Items that have been used, altered, or damaged after delivery.

Refund Processing

All returned items will be inspected upon receipt. Once your return is approved, a refund will be issued to your original payment method. Please allow 7-10 business days for your refund to be processed, depending on your payment provider and financial institution.

Order Issues

If you receive a damaged, defective, missing, or incorrect item, please retain the product and all packaging materials until the issue has been fully investigated.

Return Shipping

Customers are responsible for the cost of return shipping unless the item is defective, damaged, or the wrong product was sent. Shipping fees are calculated and displayed at checkout for your convenience.